Business Analyst

Reference: REQ7288

Description: Full Time / 37 Hours Per Week / Permanent Full Time / 37 Hours Per Week / Fixed Term for 18 months Are you inquisitive, analytical, and creative, with strong problem solving skills? Then you may be interested in joining the Social Care and Education Project Management Office as a Business Analyst. You'll work with Business Change Commissioning Managers, Business Analysts and supporting staff in a dynamic, well-established team; playing a key role in delivering improvements to existing systems and services within Social Care and Education across Leicester. The role is hybrid, meaning you can work from home and/or in a council office, with the expectation that you work from a city council office at least twice a week. When working in the office, you'll be based at Halford House, but may be required to travel across the city to undertake visits and attend meetings. We have full time positions working 37 hours a week, Monday to Friday. One on a permanent basis and one on a fixed term contract for 18 months. We offer flexible and agile working to promote a healthy work-life balance. For Leicester City Council employees, we will consider the fixed term vacancy on a secondment basis. If you wish to apply for this post on a secondment basis then please make your line manager aware before applying. What you'll be doing Assisting in the development of business cases and implementation plans, you'll identify and make recommendations about risks, issues, benefits, and requirements. Working with a range of internal stakeholders and external partners, you'll investigate business functions, processes, information flows and data structures. Using business improvement tools, you'll apply methodical and consistent techniques, to undertake thorough analysis. You'll attend and often chair meetings to present issues and solutions. You'll specify and document business requirements ensuring traceability back to source, and challenge positively when required. Like Patrick, a Business Analyst in the team you can progress within this role. See below what he says about the role: "As a Business Analyst within this team, you will be working in a dynamic and complex environment. This will involve working with a mixture of qualitative and quantitative data sets. This role will test your ability to not only analyse data but to analyse the business itself. As part of working with this team I have developed significantly in stakeholder management. Within the role I have had to handle varying projects in order to understand the root causes of issues that have been identified across Social Care & Education. This has required me to utilise a broad set of skills such as process mapping, demand forecasting, and leading workshops. The team itself is a highly skilled and motivated group who try to bring out the best in each other, providing many opportunities for development to build key business analysis and project management skills." What you'll need You'll have a proven track record of working on programmes and projects, with experience of business process analysis and re-design to deliver successful improvements. Using well-developed communication skills, you'll be confident in liaising with people to articulate their needs, as well as produce and present complex information and reports to mixed level audiences. Highly organised, you'll be able to work under pressure whilst remaining flexible in your approach. Demonstrating a systematic, analytical approach to problem solving, you'll be able to provide effective, practical, and creative solutions that introduce positive change. What we can offer you As well as the satisfaction of helping to improve thousands of lives across Leicester, you can lookforward to a work environment that encourages a healthy work/life balance. You'll enjoy generousannual leave, membership of the Local Government Pension Scheme and the option of flexibleworking. We'll also give you the chance to develop your skills and expertise with a variety of trainingand development opportunities. In addition, you can choose fromseveralflexible benefits. Foran illustrative value of your benefits package,take a look at ourbenefits calculator. Join us We're committed to recruiting a diverse and highly talented workforce as we continue to build acouncil that is fitting and representative of our great city. That's why we've designed ourrecruitment process to put you at your ease, make you feel welcome and bring the best out of you.We'll do all we can to make our recruitment process as fair as possible. To help you with yourapplication,look at the ‘our approach to recruitment' page. For an informal discussion about this post, please contact Adam Lacey at ***email_hidden***, or call on 0116 4542282. Testing will take place on Monday 4th May and if successful at this stage, you'll be invited to an interview on Wednesday 20th and Thursday 21st May 2026.

Region: Central

Location: Hybrid working - Home and Leicester City Offices

Salary: *GBP*39,152- *GBP*41,771 Per Year

Package: Total benefit value (includes pension contribution and full holiday entitlement): *GBP*56,957

Contractual hours: 37

Basis: Full time,

Full Time / 37 Hours Per Week / Permanent

Full Time / 37 Hours Per Week / Fixed Term for 18 months

Are you inquisitive, analytical, and creative, with strong problem solving skills? Then you may be interested in joining the Social Care and Education Project Management Office as a Business Analyst.

You’ll work with Business Change Commissioning Managers, Business Analysts and supporting staff in a dynamic, well-established team; playing a key role in delivering improvements to existing systems and services within Social Care and Education across Leicester.

The role is hybrid, meaning you can work from home and/or in a council office, with the expectation that you work from a city council office at least twice a week. When working in the office, you’ll be based at Halford House, but may be required to travel across the city to undertake visits and attend meetings.

We have full time positions working 37 hours a week, Monday to Friday. One on a permanent basis and one on a fixed term contract for 18 months. We offer flexible and agile working to promote a healthy work-life balance.

For Leicester City Council employees, we will consider the fixed term vacancy on a secondment basis. If you wish to apply for this post on a secondment basis then please make your line manager aware before applying.

What You’ll Be Doing

Assisting in the development of business cases and implementation plans, you’ll identify and make recommendations about risks, issues, benefits, and requirements. Working with a range of internal stakeholders and external partners, you’ll investigate business functions, processes, information flows and data structures. Using business improvement tools, you’ll apply methodical and consistent techniques, to undertake thorough analysis. You’ll attend and often chair meetings to present issues and solutions. You’ll specify and document business requirements ensuring traceability back to source, and challenge positively when required.

About

Like Patrick, a Business Analyst in the team you can progress within this role. See below what he says about the role:

"As a Business Analyst within this team, you will be working in a dynamic and complex environment. This will involve working with a mixture of qualitative and quantitative data sets.

This role will test your ability to not only analyse data but to analyse the business itself. As part of working with this team I have developed significantly in stakeholder management.

Within the role I have had to handle varying projects in order to understand the root causes of issues that have been identified across Social Care & Education. This has required me to utilise a broad set of skills such as process mapping, demand forecasting, and leading workshops.

The team itself is a highly skilled and motivated group who try to bring out the best in each other, providing many opportunities for development to build key business analysis and project management skills. "

What You’ll Need

You’ll have a proven track record of working on programmes and projects, with experience of business process analysis and re-design to deliver successful improvements. Using well-developed communication skills, you’ll be confident in liaising with people to articulate their needs, as well as produce and present complex information and reports to mixed level audiences. Highly organised, you’ll be able to work under pressure whilst remaining flexible in your approach. Demonstrating a systematic, analytical approach to problem solving, you’ll be able to provide effective, practical, and creative solutions that introduce positive change.

What We Can Offer You

As well as the satisfaction of helping to improve thousands of lives across Leicester, you can lookforward to a work environment that encourages a healthy work/life balance. You’ll enjoy generousannual leave, membership of the Local Government Pension Scheme and the option of flexibleworking. We’ll also give you the chance to develop your skills and expertise with a variety of trainingand development opportunities. In addition, you can choose fromseveralflexible benefits. Foran illustrative value of your benefits package,take a look at ourbenefits calculator.

Join us

We’re committed to recruiting a diverse and highly talented workforce as we continue to build acouncil that is fitting and representative of our great city. That’s why we’ve designed ourrecruitment process to put you at your ease, make you feel welcome and bring the best out of you.We’ll do all we can to make our recruitment process as fair as possible. To help you with yourapplication,look at the ‘our approach to recruitment’ page.

For an informal discussion about this post, please contact Adam Lacey at ***email_hidden***, or call on 0116 4542282.

Testing will take place on Monday 4th May and if successful at this stage, you'll be invited to an interview on Wednesday 20th and Thursday 21st May 2026.