Sales Centre Representative

Kickstart your career Leicester City Football Club as Sales Centre Representative!

Contract Type: Permanent

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Hours Per Week: 37.5 Hours

Do you have the drive and passion to make a real impact at Leicester City Football Club?

About The Role & Who We’re Scouting

We’re on the lookout for a passionate and skilled Sales Centre Representative to join our squad at Leicester City Football Club. As a Sales Centre Representative, you’ll be at the forefront to drive a first-class customer experience with supporters, playing a key role in ensuring the smooth running of the Club’s ticketing operations.

Your responsibilities will include undertake tele sales/face-to-face sales of match tickets, Season Tickets, Memberships and other customer-facing products promoted by Leicester City Football Club, not necessarily limited to match days, managing and maintaining any projects presented to you by the Ticketing Manager, and you’ll need to bring a proactive approach to customer care to the table. If you're excited about making a difference and contributing to the Club’s success, this could be the perfect opportunity for you!

The ideal candidate will have previous experience in a tele sales environment. You’ll need to be computer literate, and to be able to communicate to the highest level, listen, interpret and convey information in a clear and accurate manner, providing timely delivery of information and selecting the most appropriate method of communication. You must demonstrate honesty, integrity, reliability, and possess the ability to ensure confidentiality at all times. We’re looking for someone who thrives in a dynamic and fast-paced environment.

If you think your experience and skills match, and you’ve got the drive, energy, and skills to work in a fast-paced, high-performance environment, we want you on our team!

About The Club

Leicester City Football Club has a rich and proud history – we’re more than just a football club; we’re a community. Formed in 1884, we’ve achieved incredible milestones, including becoming Premier League champions in 2016 and winning the FA Cup in 2021.

Our commitment to the local community, fans, and world-class experiences extends beyond the pitch. With the opening of our new state-of-the-art training ground in 2021, we continue to invest in our growth and success. Our team at Leicester City is more than just colleagues – we invite you to join our Club and experience the exciting opportunities of a life in the football industry!

Benefits Package

Our people are the lifeblood of the Club, and we feel should be rewarded as such – we offer a competitive salary, pension scheme and life assurance for all permanent employees. You’ll enjoy free onsite parking, access to our subsidised staff restaurants and up to 33 days of annual leave (including bank holidays) amongst a host of other great employee benefits!

One City. One Club. One Leicester.

Leicester City Football Club believes that football is for all, and we are committed to Diversity and Inclusion, where valuing the individual is our highest priority. We are working to see equality across all areas of the Club and welcome applications from all areas of the community.

If you have any requirements in regard to the recruitment process, please let us know; we are happy to support your needs.

Next Steps

We’ll be reviewing applications as and when they are submitted and invite shortlisted candidates for interviews, so don’t wait – if you think this role sounds like the right fit, apply today! We’re excited to hear from you and can’t wait to see how you’ll help us reach new heights!