Regional Service Manager - Refrigeration

The Role

This role is to develop the local regional Industrial Refrigeration service and small projects activities in the East Region of the UK

Main Duties & Responsibilities

• P&L responsibility for all regional service activity
• Line management of regional service skilled personnel
• Daily management and control of service operations
• Customer facing delivering updates on service performance information
• Health and Safety management of regional service operations and staff
• Sales and business development for all Customer sectors specific to Refrigeration both internal and external.
• Tender and quotation preparation and submission, negotiation of final orders
• Maintaining effective communication with contracted customers
• Recruitment of Service Engineer resource
• Financial and KPI reporting for management Information purposes
• Interaction and support with Small Projects and Large Industrial Refrigeration Project sections
• Technical calculations and selections for simple Refrigeration installations.
• QA system management
• Technical support for engineers

Essential Skills & Qualifications

• Relevant service management experience in the Industrial Refrigeration sector and mobile service operations
• Experience and contacts with regional refrigeration end users
• Good technical knowledge of Industrial, RAC & HVAC systems and equipment
• Good commercial and negotiation skills
• Ability to operate on own initiative and as part of a team to effect attainment of agreed targets and objectives
• Ability to develop a good understanding of our customers business requirements and operations
• Proactive approach to all tasks undertaken – a ‘can-do' attitude
• Excellent interpersonal and communication skills
• Ability to work overtime when required
• Good Working knowledge of Microsoft software including Excel and Word

Employee Benefits:

• 26 days holiday plus bank holidays
• Company funded health cash plan
• Ability to buy and sell holidays – buy 5 days & sell 3 days
• Company pension scheme – employer match up to 5%
• Employee Assistance Program (EAP)
• Cycle to work scheme
• Employee discounts with various brands
• Learning and development programs, training and career opportunities.

What you can expect from us

You'll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.

Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where Integral and JLL can take you...