Receptionist

As a Receptionist at our Head Office, you are the face and first smile of our culture, providing the first impression for every visitor and colleague who walks through our doors. We are looking for a knowledgeable team member who is positive, energetic, and professional. If you thrive on making an impact through great service, we want to hear from you. You will be responsible for providing an incredible level of service, ensuring our reception area reflects the high standards of our brand. This role is about more than answering phones; it’s about being a champion for people and first impressions. This role is 30 hours per week working Monday-Friday 1pm-7:30pm

What the Receptionist will be doing:

• Creating a Welcoming Environment: Greet visitors and colleagues with warmth, manage visitor badges, and ensure everyone feels welcome from the moment they arrive.
• Effective Communication: Handle incoming calls through our switchboard with clarity and belief, ensuring they reach the right department quickly.
• Supporting Growth: Welcome candidates for interviews and assessment centres, helping us recruit exceptional talent.
• Operational Excellence: Manage meeting room bookings, organise guest travel arrangements, maintain 1st aid and ensure the reception area is always curated and professional.
• Integrity and Responsibility: Conduct occasional Right to Work checks and take ownership of the reception diary to keep the team informed.

What Next is looking for:

• Whether it is a guest or a colleague, you keep their needs at the heart of everything you do.
• You are motivated to learn new skills and use your initiative to improve our processes.
• You work well with others, sharing relevant updates to help the whole team succeed.
• You are honest, take responsibility for your work, and maintain a professional appearance that represents the current season.
• Strong organisational skills and attention to detail.
• The ability to use a switchboard (such as Siemens or Ipecs) is a plus
• Experience with Google Workspace is a plus

Benefits:

• 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT)
• Company performance based bonus
• Sharesave scheme
• On-site Nursery available; OFSTED outstanding in all areas
• 10% off most partner brands & up to 15% off Branded Beauty
• Early VIP access to sale stock
• Access to fantastic discounts at our Staff Shops
• Restaurants with great food at amazing prices
• Access a digital GP and other free health and wellbeing services
• Free on-site parking
• Financial Wellbeing - Save, track and enhance your financial wellbeing
• Apprenticeship - Grow and develop on the job whilst gaining a qualification
• Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store
• Support Networks - Access to Network Groups to empower and celebrate each other
• Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more