Facilities Assistant

Facilities Assistant

Leicester (Spinneyside)


CBRE Global Workplace Solutions

About CBRE

CBRE is the global leader in real estate services, operating in 48 countries with more than 70,000 employees worldwide. Within CBRE, Global Workplace Solutions delivers integrated facilities and workplace management services for a wide range of clients.

The Role

We are recruiting a Facilities Assistant to join our team in Leicester. This hands-on role supports the smooth day-to-day operation of the workplace, with a focus on post room services, office support, and facilities coordination. You will help ensure a professional, efficient, and well-maintained working environment.

Key Responsibilities

Receive, sort, and distribute incoming mail, parcels, and courier deliveries
Prepare outgoing post, recorded deliveries, and courier collections
Maintain accurate logs for tracked and signed-for items
Liaise with courier providers to resolve delivery issues
Manage returned mail in line with procedures
Deliver high levels of customer service and respond to workplace queries
Support meeting room setups, office moves, and general workplace services
Assist with archiving, document handling, and confidential waste disposal
Maintain tidy, safe, and organised post room and storage areas
Carry out regular floor walks to identify housekeeping, maintenance, or health & safety issues
Log and follow up maintenance requests with relevant teams
Provide general support to the Facilities Team as required
Identify opportunities to improve facilities and post room processes

About You

Experience in a facilities, post room, mailroom, or office support role is desirable
Strong organisational skills with good attention to detail
Professional, customer-focused, and reliable
Able to work independently and as part of a team
Confident using basic IT systems (email, Microsoft Office, logging tools)
Physically able to lift and move parcels in line with manual handling guidelines

Why Join CBRE?

Join a global, market-leading organisation
Be part of a supportive and professional workplace team
Gain valuable experience within facilities and workplace services
Opportunities for learning and development