Assistant Manager (SP20)

Hours per week: 45 hours, weekend availabillity is required

Contract: Permanent, Full-time, Subject to 3-month probation

Expected Start date: ASAP

Reports To: Shop Manager

Location: Onsite

Main Purpose and Scope of the Job:

As an Assistant Manager you will be supporting the Shop Manager in the running of the shop, and take on a leading role in the Manager’s absence. You will be expected to be self-motivated and enthusiastic, with good customer service and retail administration skills as well as the ability to work well under pressure and to meet targets.

Key Responsibilities:

· Ensure accurate operation of shop tills, ensuring that the correct monies are received and exchanged;

· Maintain and replenish stock throughout the store;

· Ensure that stock is displayed in a professional and orderly manner;

· Maintain a responsible, safe and professional manner at all times;

· Engage and interact with all customers in a welcoming, friendly and professional manner – creating a positive and memorable shopping experience;

· Demonstrate knowledge of the product range sold by Korea Foods Company, and when appropriate offer advice on said products;

· Ensure the store is maintaining a safe and hygienic environment at all times through general clean as you go duties and regular housekeeping duties;

· Provide administrative support if/when needed;

· Be conscious of visiting customers and vigilant for any potential shop lifters, raising any issues with Store Management;

· Any other reasonable management requests.

Person Specification:

· Language skills of Korea/Cantonese/Mandarin would be highly advantageous

· Valid UK working permit

· Ability to work flexibly within a team or alone

· Comply with all health and safety regulations pertaining to your role

· Strong communication / customer service / organisational skills

· Previous retail manager or supervisory experience would be beneficial

The Company:

Korea Foods Company is the leader in the supply of Korean food in the UK. A family-run business, established in 1999, Korea Foods Company has over 500 employees working within its Head Office, Logistics Centres, and Retail Stores.

We import from key brands in Korea, and distribute to the Asian community, focusing on East Asian consumers. We have also seen substantial growth within the supermarket multiples, securing significant listings with Tesco, Morrisons, Asda, and Costco.

We also operate our own retail store network, Seoul Plaza, currently with 21 stores within the estate, with more opening in 2026.

Growth has been consistently double-digit, with a sales turnover in excess of £85 million.

The company is an incredibly dynamic and fast-paced place to work, with ambiguity and transparency that is often associated with family-run businesses. It is, also, whilst not for the faint-hearted, a rewarding workplace where personal achievements are recognised due to the relatively flat management structure.