Welfare Officer - Good Secondary School - Leicester (Oadby)

Welfare Officer – Good Secondary School – Leicester (Oadby)

Start Date: As soon as possible
Contract: Full-time, Permanent
Salary: Paid to scale

School information:
This is an 11–18 Good Ofsted-rated Secondary School in Oadby, Leicester , recognised for its strong pastoral systems, excellent safeguarding processes and commitment to student wellbeing. The school has a nurturing environment with a clear behaviour policy, calm classrooms and a strong sense of community responsibility. Staff work collaboratively, forming effective partnerships between pastoral leaders, SEND specialists, teachers and external agencies.

The welfare provision is central to the school’s culture. Leaders are committed to ensuring that every student feels supported, safe and able to access learning. Their Welfare Officer plays a critical role in supporting emotional wellbeing, medical needs, attendance intervention and early help processes.

About the Role:
The school is looking for a caring, proactive and dedicated Welfare Officer to support student wellbeing, safeguard vulnerable pupils and contribute to the wider pastoral team. You will work closely with pastoral leads, attendance officers, SEN staff and safeguarding teams, ensuring that students receive timely, effective and compassionate support.

The role requires someone who is patient, empathetic and confident working with young people facing challenges such as anxiety, behavioural issues, confidence issues, home concerns or medical needs. You will be a daily point of contact for students and parents, providing calm, structured and sensitive guidance.

Key Responsibilities:
• Provide emotional and wellbeing support to students on a one-to-one and small-group basis.
• Maintain accurate welfare records, care plans and confidential documentation.
• Support safeguarding processes, reporting concerns in line with school policy.
• Work with external agencies including social care, health professionals and early help teams.
• Assist students with medical conditions, medication storage and first-aid needs (training provided).
• Monitor attendance concerns, escalate issues and support early intervention meetings.
• Build strong relationships with students and families to encourage positive engagement.
• Support reintegration plans after absence, exclusion or emotional difficulties.
• Manage daily drop-ins where students seek support with wellbeing concerns.
• Promote positive mental health through workshops, interventions and targeted programmes.
• Contribute to whole-school wellbeing initiatives and awareness events.
• Work collaboratively with pastoral leaders to ensure consistency and high standards.

Requirements:
• Experience working with children or young people in a pastoral, care or safeguarding capacity.
• Strong communication, empathy and listening skills.
• Confidence working with sensitive information and challenging situations.
• Good organisation and resilience.
• Understanding of safeguarding, wellbeing and mental health support.

Application
To apply, please send your CV as soon as possible.