Outbound / Inbound Sales Advisor

Job Title: Outbound / Inbound Sales Advisor

Location: Leicester LE1

Salary: £25,875 per year + Up to £6,000 per annum Bonus (performance - based)

Job Type: Full Time, permanent

Schedule: Monday to Saturday between 9.00am - 7.00pm (on a rota basis)

Start Date : Tuesday 7th April 2026

About ATM Group:

AT Management (ATM) is an established contact centre which provides Customer Service/Sales solutions for major companies across the UK. We specialise in what we do and at the heart of our business are our people. We are an expanding business with offices in Leicester, Coventry and Stockport. Can offer strong development opportunities/career paths for the right individuals looking to join us.

About The Role:

We are seeking a dynamic Outbound / Inbound Sales Agent to join our team at ATM Group. In this role, you will be instrumental in building relationships with clients and driving sales initiatives that align with our commitment to exceptional service. This position offers the opportunity to work in a fast-paced environment where your contributions will directly impact our clients' success.

The Purpose of the role will be to handle Outbound and Inbound sales enquiries, offering customers a range of utility products including broadband, mobile, gas, and electricity. The role involves understanding customer needs, promoting suitable solutions, and delivering exceptional service to convert enquiries into confirmed sales.

Please note that candidates must be able to reliably commute to Leicester LE1 or plan to relocate before starting work to be considered for this role.

Key Responsibilities:

• Handle Outbound / Inbound sales calls in a professional and confident manner.
• Understand and assess customer needs to recommend the best products and services.
• Meet and exceed individual sales targets and KPIs.
• Provide accurate information regarding pricing, packages, and promotions.
• Process orders and update CRM systems accurately.
• Follow compliance and quality guidelines at all times.
• Take ownership of the customer experience and resolve queries effectively.
• Work collaboratively with team members and management to improve overall campaign performance.

About you:

Key Skills & Attributes:

• Strong communication and listening skills
• Proven ability to build rapport quickly over the phone
• Resilient, target-driven, and self-motivated
• Ability to handle objections professionally
• Positive attitude and willingness to learn
• Basic computer literacy and experience using CRM tools

Experience:

• Previous experience in a sales/contact centre role is desirable but not essential
• Full training will be provided

What We Offer:

• Competitive Salary
• Company pension
• Referral programme

If you're ready to make a difference and join a company that values innovation and accountability, we invite you to apply for the Sales Advisor position at ATM Group today!

Please click on the APPLY button to send your CV and Cover Letter for this role.

Candidates with the relevant experience or job titles of; Sales Executive, SDR, BDR, Business Development Representative, Business Development Manager, Business Development Executive, Business Development, New Business Sales Executive, Sales Consultant, Sales, Lead Generation, Lead Generator, Sales Agent may also be considered for this role.