Clinical Quality Manager (multi-site)

Service: Complex Care Services

Hours per week: Full-time

Salary: £45,000

Location: Peripatetic role across Northwest & Midlands

About the Role

We Change Lives (WCL) is seeking an experienced and passionate Peripatetic Clinical Quality Manager to join our Complex Care services.

This is a senior clinical leadership role, providing specialist nursing oversight across multiple services supporting individuals with complex physical health needs and behaviours. You will play a key role in ensuring safe, high-quality, person-centred care and supporting services to meet and exceed regulatory standards.

Working closely with the Head of Complex Care, you will travel across services to provide hands-on leadership, guidance, and support to managers and frontline teams, helping drive continuous improvement and strong clinical outcomes.

A Day in the Life of a Peripatetic Clinical Quality Manager

No two days are the same in this dynamic role. You will be:

Providing clinical leadership across complex care services

Supporting managers and teams with complex clinical decision-making

Driving high standards of care and regulatory compliance

Leading audits, reviews, and quality improvement initiatives

Supporting services through inspections and improvement plans

Coaching and developing colleagues to strengthen clinical practice

Analysing data and trends to improve service performance

Supporting the management of complex cases, including crisis situations

Promoting best practice in physical health, mental health, and behavioral support

Our Employee Benefits

We invest in our teams with:

Welcome bonus (where applicable)

Funded training and development opportunities

24/7 access to GP and wellbeing support

Blue Light Card discounts

Flexible working where possible

Opportunities to influence and improve services at scale

Ongoing investment in systems and innovation

What We're Looking For

We are looking for someone with:

Essential

Registered Nurse (NMC) qualifications

Significant experience in complex care or similar settings

Strong clinical leadership and decision-making skills

Experience managing or supporting teams in a healthcare setting

Knowledge of clinical governance, safeguarding, and risk management

Ability to work independently across multiple services

Full UK driving license and willingness to travel

Desirable:

Management qualification

Experience working with acquired brain injury, learning disabilities, or complex behaviours

Knowledge of CQC requirements and regulatory frameworks

Most importantly, you will be committed to delivering high-quality care and supporting teams to achieve the best outcomes for the people we support.

Job Summary

To provide clinical leadership, oversight, and development across WCL services, ensuring safe, effective, and person-centered care for individuals with complex needs. This peripatetic role supports services through hands-on leadership, quality assurance, and continuous improvement.

Person Specification

Experience

Minimum 5 years' nursing experience

Experience in a management or leadership role

Experience working with complex physical health needs

Experience supporting individuals with complex behaviors

Experience supporting service improvement and performance management

Technical Skills

Knowledge of clinical governance, risk management, and quality assurance

Understanding of health and social care regulations and standards

Ability to conduct audits and analyse data

Strong understanding of care delivery across complex care services

Personal Qualities

Excellent leadership and communication skills

Ability to influence and support teams across services

Self-motivated and able to work independently

Strong organisational and problem-solving skills

Ability to manage multiple priorities in a fast-paced environment

Commitment to continuous improvement and high standards

Ready to Change Lives? Apply Now!

If you are a clinical leader looking to make a real impact across services and support high-quality care delivery, we would love to hear from you.

More About We Change Lives

We Change Lives (WCL) is a leading charity supporting individuals with learning disabilities, physical disabilities, dementia, mental health needs, and acquired brain injuries. Through residential, supported living, and community services, we empower people to live fulfilling and meaningful lives.