Telesales Account Manager

Our Opening and Your Responsibilities

About the Role

We are looking for a motivated and customer-focused Telesales Account Manager to join our dynamic sales team. This is an exciting opportunity to contribute to business growth by generating sales, managing customer relationships, and delivering value-based solutions through digital and telephone engagement.

Key Responsibilities

• Generate sales and close deals via telephone and digital channels
• Manage and develop a pipeline of prospective customers to achieve conversion targets
• Present and promote products and services to existing and potential customers
• Build strong customer relationships and understand their needs and preferences
• Handle customer objections, complaints, and escalations professionally
• Maintain accurate records and customer data within the CRM system
• Prepare and process quotations accurately and efficiently
• Conduct online meetings, product demonstrations, and customer presentations
• Identify product demo opportunities and collaborate with field sales teams
• Work closely with sales managers and product specialists to deliver value-based solutions

What You Need to Succeed

• Proven experience in telesales, inside sales, or telemarketing
• Track record of meeting or exceeding sales targets and KPIs
• Strong communication, negotiation, and listening skills
• Customer-centric mindset with excellent interpersonal skills
• Experience using CRM systems (SAP/CRM experience desirable)
• Good IT skills and confidence using digital sales tools
• Highly motivated, proactive, and enthusiastic attitude
• Strong organisational and time management skills

Our Offer to You

• 25 days’ annual leave plus Bank Holidays, increasing to 29 days.
• Option to buy or sell up to 5 additional leave days.
• Employee health and wellbeing focus, including BUPA healthcare and Employee Assistance Program.
• Trustee-based pension scheme and life assurance at four times salary.
• Fun, inclusive culture with team-building and charity events.
• Agile and flexible working arrangements.
• Family-friendly policies and flexible patterns.
• Culture fostering creativity, autonomy, and success.
• Commitment to learning and career progression.

About Mettler Toledo

METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit

Equal Opportunity Employment

We promote equal opportunity worldwide and value diversity in our global workforce, which reflects the diversity in the many countries in which we operate internationally. Our commitment to Equal Opportunity and Diversity begins with our recruitment and selection process. We will ensure that individuals with disabilities are provided reasonable adjustments to participate in the job application or interview process. If you consider yourself to have a disability or learning difficulty which means you are unable to complete the application process online, please get in touch by email to [email protected] so that we can make alternative arrangements for you. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us .

For those who prioritize precision, Mettler Toledo is precisely where you belong.