Patient Services Advisor
To be the face of Spirit Primary Care for all patients and visitors both in-person and via telephone. To process patients as they arrive in surgery. Capture information from patients to appropriately triage either through the practices triage model or signpost to a more appropriate service for their care needs. Preparing the surgery for daily operationi.e.ensuring consultant rooms set up, reception tidy and operating as per daily check list. Supporting Clinical teami.e.receiving samples,chaperoning. Effective, timely & concise communication of messages to the appropriate team member toaction. Ensuringincoming correspondence e.g.prescriptions,post, privateworkisreplied to and / or redirectedwhere necessaryfor completion of process within defined and acceptable timescales. To carry out administrative related tasks and/or as delegated by the doctors and non-clinical staff.
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