Lead Product Owner - Mobile Apps

We’re looking for a Lead Product Owner to join our eCommerce Development team. Based from NEXT Head Office in Enderby, Leicestershire with a competitive salary range and great benefits like company bonus, staff discount and more!

About the Role

The Development team plays a key role within the eCommerce department, constantly working to improve our websites and mobile apps to deliver a seamless and engaging shopping experience for our customers. From enhancing site performance and functionality to implementing new features and technologies, the team ensures our eCommerce platforms are fast, reliable and customer focused.

As the Lead Product Owner for our Mobile Apps, you will be the definitive product leader for NEXT eCommerce’s crucial mobile ecosystem. This is a key role where you will own the end to end product lifecycle for our native iOS or Android applications.

You will be responsible for executing a world class mobile strategy that delivers measurable business value and a seamless, high performing experience for millions of customers. You will guide a dedicated cross functional team and act as the subject matter expert, balancing commercial goals with technical feasibility.

What You’ll Be Doing

• Strategic Product Leadership:
  • Define, champion and own the product roadmap for the NEXT and Total Platform Mobile Apps, ensuring every feature is rooted in driving commercial growth and retail excellence.
• Prioritisation and Value Delivery:
  • Take full ownership of the product backlog, prioritising initiatives to deliver value at pace in collaboration with the Product Channel Manager.
• Stakeholder Alignment and Communication:
  • Proactively engage and manage senior internal stakeholders to capture business needs, manage expectations and effectively communicate the product initiatives, alongside associated risks.
• Data-Driven Decision Making:
  • Establish and track core Mobile App performance, product health and eCommerce KPIs (e.g., conversion, retention, crash-free sessions) and use in depth analytical insights and customer feedback to validate hypotheses and inform all product decisions.
• Empowering the Team:
  • Lead daily product efforts, guiding the development team (Developers, QA, BAs) through Agile/SCRUM ceremonies and ensuring clarity in requirements, ultimately serving as the key driver for team progress and motivation.

What You’ll Bring

• Proven hands-on experience as a Product Owner within the retail or eCommerce sector.
• A solid understanding of the mechanics of online trading and customer shopping behaviours.
• Thought leader in digital space, with the ability to lead and motivate a team.
• Can quickly and accurately identify any issues or risks associated with a project as well as implementing a solution.
• Excellent communication skills, with the ability to translate complex technical concepts into commercial updates for a range of audiences.
• A passion for creating solutions with a positive attitude to change.
• Excellent analytical skills and an informed, evidence-based approach to defining success supported by analytical data.
• Extensive experience working in Agile environments and mastering SCRUM methodologies to deliver value at pace.
• Highly motivated and hardworking, able to work under pressure in a fast-paced retail environment.
• Google for business / Microsoft Office proficient.
• Desired but not essential: experience using Agile tools such as ADO, JIRA or similar

• 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT)
• Company performance based bonus
• Sharesave scheme
• On-site Nursery available; OFSTED outstanding in all areas
• 10% off most partner brands & up to 15% off Branded Beauty
• Early VIP access to sale stock
• Access to fantastic discounts at our Staff Shops
• Restaurants with great food at amazing prices
• Access a digital GP and other free health and wellbeing services
• Free on-site parking
• Financial Wellbeing - Save, track and enhance your financial wellbeing
• Apprenticeship - Grow and develop on the job whilst gaining a qualification
• Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store
• Support Networks - Access to Network Groups to empower and celebrate each other
• Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more

Conditions apply to all benefits. These benefits are discretionary and subject to change.

We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email [email protected] (please include 'Workplace Adjustments' in the subject line), or call us on 0116 284 2486 and leave a voicemail.