Customer Service Assistant - Full Coaching Provided

Leicester City Centre | Full Training Provided | Immediate Openings

Want a role where you’re not stuck behind a screen, you build real confidence, and you actually learn useful skills?

We’re recruiting for our team in central Leicester and we’re looking for people who enjoy talking to others, want to develop professionally, and are open to learning something new. You don’t need experience, we’ll train you.

This is a people-focused, face-to-face role working on marketing and fundraising campaigns for a range of clients.

Why This Role?

• You’ll gain real-world communication and presentation skills

• You’ll be coached and supported from day one

• You’ll work in a social, team-based environment

• You’ll have clear opportunities to grow and take on more responsibility

• You’ll be based in a central Leicester office with daily team support

What You’ll Actually Do

• Speak with members of the public on live campaigns

• Represent client campaigns in a professional and friendly way

• Explain services clearly and answer questions

• Create positive experiences for customers and donors

• Work closely with a mentor to improve your results

• Attend team meetings for coaching and development

This Might Be For You If You…

• Like working with people

• Want to build confidence and communication skills

• Are reliable, motivated, and open to learning

• Enjoys working in a team environment

• Can commit to 4–6 days per week (Monday–Saturday)

Experience in retail, hospitality, customer service, events, or sales is helpful, but not required — full coaching is provided.

What Happens Next?

Apply with your CV and contact details.
You’ll receive a text and email inviting you to complete a short online screening with our AI Assistant, Dee , who will then contact you once your results have been processed via phone call.
Successful candidates will then be invited to an in person appointment to learn more about the role and the company.

Pay: £300.00-£850.00 per week OTE

Benefits:

• Company events

• On-site parking

Ability to commute:

• Leicester LE1 6NU: reliably commute (required)

Language:

• Fluent English (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person