Office Based Sales & Lettings Administrator - Leicestershire
56423
Office-Based Support Administrator – Estate Agency
Leicester
£24,000 – £26,000
Our client, an award-winning independent estate agency based in Leicester, is seeking a highly organised and proactive Office-Based Support Administrator to join their dynamic team. This is a pivotal role supporting both Sales and Lettings, ensuring the smooth day-to-day running of the office while delivering exceptional customer service.
Key Responsibilities
- Managing a high volume of inbound and outbound telephone calls
- Booking appointments for property viewings and market valuations
- Registering new buyers and tenants accurately on internal systems
- Supporting the Sales & Lettings teams with administrative tasks
- Handling and distributing incoming post efficiently
- Liaising with and updating external suppliers
- Welcoming clients and visitors into the office in a professional manner
✅ About You
- Proactive, forward-thinking, and able to take initiative
- ️ Highly organised with a strong process-driven mindset
- ☎️ Possess an impeccable and confident telephone manner
- Smart, professional, and presentable at all times
- Strong communication skills with the ability to engage at all levels
- Intuitive and perceptive, with the ability to “read the room” and support colleagues when needed
Working Hours
- Monday to Friday: 9:00am – 5:30pm
- Plus 2 Saturdays per month: 9:00am – 2:00pm
Holiday Entitlement
- 20 days annual leave + all recognised bank holidays
- Holiday year runs from 1st January to 31st December
- Pro rata entitlement applied based on start date
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