HR Assistant

Job Title - HR Assistant (6-Month Fixed-Term Contract, with Potential to Become Permanent)

Salary: Up to £14 per hour

Location: Leicester (LE5 2DG) - Hybrid Working

Hours: Part-time - approx. 25 hours per week

Start: Immediate start available (subject to safer recruitment and DBS checks)

We're looking for a proactive and resilient HR Assistant to support a busy and evolving care service in Leicester. This is an exciting opportunity to join a service that supports individuals with complex behavioral needs and is currently going through a positive period of change and development.

You'll work closely with the Management Team and wider People Team, playing a key role in supporting employee relations, embedding new processes, and helping to drive a consistent and effective people approach across the service.

About the role

This is a varied and hands-on role where you'll support across the full employee lifecycle, including:

Employee Relations

• Supporting managers with ER matters such as absence, performance, investigations, disciplinary, grievance, probation, and capability
• Maintaining accurate case records and documentation
• Escalating complex cases to the HR Manager where appropriate

People Policy, Process & Compliance

• Supporting the consistent application of HR policies and procedures
• Contributing to continuous improvement of People processes
• Supporting compliance with employment law and internal standards

People Operations

• Acting as a first point of contact for day-to-day HR queries
• Supporting employee lifecycle activities (onboarding, changes, offboarding)
• Maintaining accurate employee data using systems such as Employment Hero and Payroll

Performance, Wellbeing & Engagement

• Supporting managers with performance and development plans
• Promoting wellbeing initiatives and available support
• Assisting with engagement activities and action planning

Data & Reporting

• Supporting reporting on key metrics such as absence, turnover, and ER trends
• Using data to help identify trends and inform proactive actions

Project Support

• Supporting wider people projects (e.g. culture, change, talent, reward)

About you

Essential:

• Experience in a generalist HR/Admin or People role
• Good understanding of UK employment law and HR best practice
• Strong organisational skills and attention to detail
• Confident communicator, able to build effective working relationships
• Ability to handle confidential information with integrity

Desirable:

• CIPD Level 3 (or working towards) or equivalent experience
• Experience using Employment Hero or a similar HR system
• Experience working in a fast-paced, changing environment

What we offer:

• Competitive salary and benefits (dependent on experience)
• Hybrid working
• A supportive and values-driven organisation
• A strong focus on employee wellbeing
• Opportunity for the role to become permanent
• Career development within a growing organisation