Senior Technical Specialist (TDG) Grade 12

Hays Technology
Leicester
Your new company
Hays Recruitment have partnered with Leicestershire County Council in the search for a Senior Technical Specialist with a strong knowledge of Unified Comms.
As the SME in the team, you will own and be responsible for the provision of maintenance, support, development and consultancy for specific technology stacks within the Unified Comms infrastructure to ensure that IT system services remain stable, reliable and resilient in a cost-effective manner.
Mentoring and guiding technical specialists and other technical staff is key as part of the knowledge-sharing ethos within the team.
You will also be expected to co-ordinate small teams of technicians to deliver new services and service improvements.
Your new role will involve

Own, support, install and implement IT infrastructure solutions related to Unified Comms and Corporate email delivery.
Liaise with team members, the wider IT department and our customers
Advise on technical and security standards to ensure compliance, security of systems and services to maintain high service availability.
The role encompasses all aspects of networking, including
Network related Security
Cloud, Hosted and SaaS, PaaS & IaaS Services
Telephony & Unified Communications
Messaging & Email Services
Identity Management
Load Balancing & Certificate Management
Windows Server Administration
Disaster Recovery
Remote Access Services
Enterprise Mobility Management (EMM) What you need to succeed

In-depth experience of Unified Comms, ideally in a public sector organisation
Demonstrable experience in messaging, Exchange and O365
Demonstrable experience and understanding of secure email gateways
Strong understanding of email routing
Ability to demonstrate awareness of the end-to-end Unified Comms stack
The ability to manage the life cycle and become an expert in your tech stack
Knowledge of Microsoft, Oracle, Solaris, Linux and VMWare is advantageous.
Strong desire to future-proof perimeter security against future threats
Ability to mentor and knowledge share
There will be occasional out of hours requirements for planned works or major incidents, therefore you will need to be within an hour of the location and have your own transport.
Sponsorship is not available for this role

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Posted 2026-04-16

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