Band 2 Receptionist

Job Overview

Are you a motivated, empathetic, and detail-oriented individual? CAMHS is looking for a passionate receptionist to join our dedicated Eating disorder team Mawson House . If you're eager to make a difference and thrive in a fast-paced environment, this could be the role for you!

We have part time, 25 hours per week position available, hours will be to cover Monday to Friday. As a receptionist, you will be the first point of contact for young people and families, providing a warm and welcoming experience. You will need to demonstrate excellent communication skills, professionalism, and the ability to handle calls and queries efficiently.

In this role, you will support our families, young people, and the entire clinical and admin team. Your key responsibilities will include answering and redirecting calls, scanning documents, managing incoming and outgoing post, and assisting with general administrative duties.

If you're ready to contribute to a team that values care, precision, and a positive attitude, we want to hear from you!

Rosalyn Overton- ***email_hidden***, 07920835421

Job Description Summary (Main duties and responsibilities)list is not exhaustive

• Serve as the first point of contact for young people and families, offering a friendly, welcoming, and professional service.
• Answer and manage phone calls, redirecting them as necessary and handling inquiries with a calm, clear, and positive manner.
• Provide administrative support to families, young people, and the clinical and admin teams by addressing queries and assisting with daily operations.
• Manage incoming post, ensuring it is distributed appropriately to relevant teams.
• Scan, file, and organize documents as part of the administrative process.
• Maintain a professional and efficient reception area, managing the flow of visitors and ensuring a safe and organized environment.
• Work closely with the admin team to support day-to-day operations and contribute to the overall effectiveness of the service.

We may close the advert early, if we receive a sufficient number of applicants, so please apply as soon as possible.

Leicestershire Partnership NHS Trust (LPT) provides a range of community health, mental health and learning disability services for people of all ages. Delivered through over 100 settings from inpatient wards to out in the community, our 6,500 staff serve over 1 million people living in Leicester, Leicestershire and Rutland.

We aim to develop a workforce that reflects our community. We actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups.

Details of our benefits, leadership behaviours and other important information can be found in the Information for Applicants, please view the supporting documents.

We will consider requests to work alternative hours or varied working patterns in line with our flexible working policy.

For all substantive roles, new staff (excluding medical staff) are appointed subject to a 6-month probationary period (see Probation Policy).

All jobs will require permission to work in the UK.

For all jobs the cost of any DBS disclosure required will be met by the individual. This will be deducted from salary once started.

Applicants at risk within the local NHS who meet essential criteria will have preference for interview.