School Administrator Apprentice

Summary

Madani Schools Federation wish to appoint a hard-working apprentice who will work as a part of the administration team in our increasingly busy office environment. The successful candidate will have good communication, organisational skills, be flexible in their work ethic and be willing to assist the rest of the team.

Wage

£15,600 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

After 12 months, if you are over the age of 19, your wage will rise to the national minimum wage for your age.

Training course

Business administrator (level 3)

Hours

Monday to Friday, 08.00 to 16.00

37 hours 30 minutes a week

Start date

Wednesday 20 May 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Madani Schools Federation wish to appoint a hard-working apprentice who will work as a part of the administration team in our increasingly busy office environment. The successful candidate will have good communication, organisational skills, be flexible in their work ethic and be willing to assist the rest of the team. You will come into daily contact with our staff, students and parents so will need to have a friendly and approachable manner.

• Welcoming visitors and managing reception duties
• Producing a variety of documents using software packages such as Microsoft Word and Excel
• Handling standard enquiries by telephone or in person from pupils, parents, staff, and the wider community
• Sending out communications via parent mail - Scheduling and organizing appointments and meetings
• Supporting the preparation and coordination of school events
• Managing and updating school records and databases
• Assisting with filing and other administrative tasks
• Supporting the implementation of school policies and procedures
• Collaborating with staff to ensure a smooth daily operation of the school office

You will receive comprehensive training from our admin team and your apprenticeship provider. Additionally, you will be given dedicated study time and support to help you successfully complete your apprenticeship.

Where you'll work

77 Evington Valley Road
Leicester
LE5 5LL

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

HEART OF ENGLAND TRAINING LIMITED

Training course

Business administrator (level 3)

What you'll learn

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Business Administrator Level 3.

The apprentice will be trained in their workplace; they will also have an assigned Educator from Heart of England Training who they will meet with regularly.

Requirements

Essential qualifications

GCSE in:

• English (grade 4)
• Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Problem solving skills
• Presentation skills
• Number skills
• Analytical skills
• Logical
• Team working
• Creative
• Initiative
• Non judgemental
• Patience
• Physical fitness

Other requirements

A DBS check will be required.