Store Manager

An exciting Store Manager opportunity has arisen for a new store, due to open soon in New Lubbesthorpe as part of Jenno’s Coffee House – a thriving, family-owned business in Leicestershire.

Established over 10 years ago, we are a family-run business with five locations across Leicestershire, an in-house bakery and ambitious growth plans for 2026. This is a hands-on role offering real autonomy, involvement in the wider business and the opportunity to build and lead your own team.

Our New Lubbesthorpe store is located in a large-scale residential area on the outskirts of Leicester as part of a commercial amenity centre, which includes a school, care home, doctors, dentist, pharmacy and Sainsburys Local.

The store will offer a modern and welcoming environment, incorporating 120 covers inclusive of outdoor seating, and will be open for evening trade offering pizza and alcohol.

What’s in it for you?

A quarterly bonus
Private healthcare
Free staff parking (onsite)
Staff discounts on food and drinks
What you’ll be doing as Store Manager at Jenno’s:

Delivering excellent customer service consistently and building strong relationships with customers
Leading and managing a team of around 35 people (including an Assistant Manager)
Overseeing day-to-day operations, ensuring high standards of cleanliness, food and drink quality, and overall performance
Recruiting, onboarding, training and developing the team, including rota planning, holidays, sickness and payroll support
Managing labour hours and costs, adjusting staffing levels to meet seasonal and daily demand
Ensuring full compliance with food hygiene, allergen, fire safety and health & safety requirements
Managing stock ordering, invoices, wastage, end-of-day reporting and all required store documentation
What we’re looking for in a Store Manager:

Leadership or people management experience
Experience within a hospitality or retail environment
Ability to work flexibly across weekdays, weekends and bank holidays, including opening and closing shifts
Strong organisational and communication skills to manage teams and daily operations effectively
Commitment to consistently delivering high standards and excellent customer service
Based within a commutable distance of New Lubbesthorpe, Leicester
Full UK driving licence and access to a car (essential) to support occasional cover at other Leicestershire stores
Working Hours:
Monday-Saturday: 06:30 – 22:30
Sunday: 08:00 – 17:30

To apply for this role as Store Manager, please click apply and upload an updated copy of your CV. Please note: all applications must have the right to work in the UK.


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