Executive Assistant

Overview

Home. There’s no place like it. And there’s no feeling like helping people create the joy of feeling truly at home. At Dunelm, that’s what we do. We’re the UK's number one choice for homewares because we make home life lovelier for our customers.

We are the UK’s Number One homewares retailer offering over c100,000 products building a consumer-focused total retail business that delights customers through our multichannel operation.

We are ambitious in our plans to drive further expansion of the business to more customers, shopping more frequently, with more choice, enhanced digital and physical services, and new capabilities to innovate and operate at pace in a fast-changing landscape. In developing the business for the long-term benefit of our customers, we are investing in our supply chain, stores and technology to improve the customer proposition as we move forward.

Department Overview An exciting opportunity has arisen for a driven, organised, highly motivated Executive Assistant to support two of our Executive Directors – Our Chief People Officer and Chief Information & Technology Officer. This is a fantastic opportunity for an experienced Executive Assistant to join a successful, fast paced company, delivering a high service and interacting with all areas of the business.

The role will be based at our Support Centre in Syston, Leicestershire and will require occasional visits to other sites across the country. We operate a hybrid working environment, but this role will involve 3-4 days in our office each week.

What you'll be doing

Supporting the CPO and the CTIO in their Executive roles through organisation and general management. Ensuring they have what they need on a day-to-day basis. Working collaboratively as part of the EA team.

• Manage extensive and often challenging electronic diaries using Microsoft Outlook
• Acting as a key point of contact between the leadership team and other key parties, setting up meetings as appropriate and maintaining good communication
• Making travel arrangements, booking accommodation and processing claims for expenses
• Supporting the People and Technology leadership teams with large meeting, event, and diary coordination
• Collating presentations and full meeting packs using PowerPoint, Word and Excel
• Working as an integral part of a busy EA team including cover/support as required
• Preparing and supporting Exec meetings and events
• Email management for the Executives
• Ad-hoc tasks the director may require.

What we'll look for in you

• Previous experience as an Executive Assistant
• Excellent organisational and communication skills
• A team player, this role includes working closely with the small EA team
• The ability to maintain discretion and confidentiality at all times as you will be dealing with sensitive data and information
• Flexible with a proactive approach to work including the ability to prioritise and re-prioritise using their own initiative
• The ideal candidate will be assertive, a forward thinker and a problem solver
• The interpersonal skills to engage with a wide range of stakeholders to support Executives with their work
• Keen attention to detail and being able to maintain a calm disposition under pressure
• Possess a valid driving license.

The following behaviours are some examples of how these values materialise for an Executive Assistant at Dunelm:

Connecting and Communicating: liaising with different stakeholders across the business and building strong relationships. Having strong interpersonal skills will be key.

Adapting: this role takes on a variety of different responsibilities and requires flexibility – you’ll get involved with everything from diary management to preparing documentation for board meetings.

Making It Happen and Taking Responsibility: Seeing tasks through to completion and delivering on promises.