Housing Support Officer

We are recruiting on behalf of a respected housing association in Leicestershire for a Housing Support Officer to join a supported accommodation service in Leicester. This is a temporary opportunity with an immediate start, offering part-time hours (28 per week) and the potential to apply for a permanent role. This is a frontline, customer-facing role within a small supported housing scheme, working with individuals who are homeless or at risk of homelessness, including those with complex needs.

Key Responsibilities of a Housing Support Officer:
Provide day-to-day frontline support to residents within supported accommodation
Carry out routine health & safety checks across the scheme
Support residents with housing applications and move-on plans into independent accommodation
Work closely with local authority housing teams on referrals and placements
Support individuals with complex needs, including substance misuse, mental health challenges, and offending histories
Maintain accurate and up-to-date support plans and case notes
Conduct regular keywork sessions and risk assessments with residents
Support residents to develop independent living skills (e.g. budgeting, tenancy sustainment, accessing services)
Manage low-level tenancy-related issues, including rent awareness and property upkeep
Respond appropriately to incidents, safeguarding concerns, and anti-social behaviour
Liaise with external agencies and support services to coordinate holistic support
Offer flexible cover across nearby services when requiredWhat We'd Love To See From You as a Housing Support Officer:

Previous experience in supported housing, homelessness services, hostel work, or similar frontline roles
Confident supporting individuals with complex needs
Practical knowledge of housing processes, including housing register applications
Ability to carry out basic health & safety checks reliably
Flexible approach to working across services
Able to work 28 hours across five days
Full UK driving licence (desirable)
Enhanced DBS checkIf this Housing Support Officer role is of interest, please apply or contact (url removed) or (url removed)