Wellbeing Services Officer

Wellbeing Services Officer

£29792 – £31360 37.5 hours per week

Leicester based LE3 1UT with hybrid working

UK Driving licence essential for this role

Up to 42 days annual leave (pro rata), life insurance and sick pay

Enrolment in health cash back plan to cover everyday healthcare needs

Refer a Friend Bonus

Cycle to work scheme / close to park and ride at Leicester Forest East

Subsidised short breaks at selected RAFA Accommodation

The RAF (Royal Air Forces) Association has a clear objective: to help sustain a resilient and empowered RAF community. Through our sector-leading welfare and wellbeing services, we offer a wide range of support to serving personnel, veterans and their families. With thousands of members and supporters across the UK and further afield, plus hundreds of dedicated employees and volunteers, we have the network and experience needed for a personal one-to-one approach. We work together to make sure no one is ever left behind.

About the role

The Wellbeing Services Officer is our resident subject matter expert in wellbeing and supports the RAF community through seamless delivery of wellbeing-focused products and services. Working closely with a variety of stakeholders this role monitors and continuously identifies trends in wellbeing and uses this data to inform improvement and best practice delivery. The WSO is key to reducing barriers to engagement through outreach, advice, information, and clear signposting across the Association’s wider programme of support.

Primary responsibilities include

Lead on the delivery of wellbeing services and pilot new wellbeing products within the Association’s evolving wellbeing programme.

Champion the continual development of designated products and services ensuring our initiatives meet both business objectives and the needs of the RAF community.

Identify opportunities to collaborate with beneficiaries, internal and external partners and key stakeholders to further promote and deliver wider wellbeing work.

Develop, maintain, and moderate an engaging programme of digital content including health and well-being related webinars, topical updates, and forums.

Co-ordinate delivery, evaluation and continuous improvement of in-person and online courses, group sessions and training.

Collate and submit regular reports and progress updates on the development and delivery of designated products and services.

Manage databases and booking portals that support efficient delivery, recording and reporting of courses, webinars, and featured content.

About you

Our ideal colleague will have previous professional experience in the delivery of wellbeing products and have project management skills to be able to manage different projects in tandem. Current projects include our ‘Finding it Tough?’ course and sourcing grants to fund new initiatives. We need you to be able to understand and use data and insights to inform and evolve activities along with the confidence to support, develop and introduce new systems and processes. Up to date knowledge on industry trends and best practices in wellbeing support is highly desirable. Flexibility in your working hours will be required from time to time to attend meetings and events (planned in advance) for which we offer Time Off in Lieu for those occasions where you may have longer days away to promote or deliver programmes. A driving licence is essential for this role. It is highly recommended that you read the full role profile and person specification

Want to join us?

You may find it helpful to have a look at our website and social media to find out more about who we are and what we do. To make your application really stand out, please take some time to include a cover letter to tell us how your skills and experience align with our role profile and person specification. Relevant supporting cover letters lead to a better chance of shortlisting for interview.

To apply

Please send your cover letter and CV to ***email_hidden***

Closing Date 8am Monday 13 April

Interview Date Monday 20 April

We may close this advert early so please do not delay in applying, we’d love to hear from you!

The RAF Association is a Disability Confident employer. Please let us know if you require any assistance with your application.